Security Supervisor - Cleveland, OH Area

Titan Security is currently hiring a Security Supervisor to work at a commercial building in the Cleveland, Ohio area.

Wages for the Supervisor Role are starting at $20.00 per hour. Candidates must have prior experience as a security supervisor to qualify.

1. Monitoring and Surveillance:

   • Watch surveillance cameras to detect suspicious activity.
   • Monitor building security systems like alarms or entry controls.

2. Access Control:

   • Check and verify the identification of guests, visitors, and contractors.
   • Ensure only authorized individuals can enter certain areas, including gated communities, private offices, or buildings.
   • Manage visitor logs and issue visitor passes.

3. Customer Service:

   • Assist guests with inquiries about local amenities, directions, or services.
   • Provide a warm, welcoming environment for residents, guests, or clients.
   • Address complaints or requests in a professional and timely manner.

4. Emergency Response:

   • Respond to alarms, emergencies, or incidents promptly, contacting emergency services as needed.
   • Assist in evacuation or lockdown procedures during emergencies.
   • Be trained to handle first-aid and CPR if necessary.

5. Patrolling:

   • Conduct regular patrols of the property to ensure safety and security.
   • Inspect security equipment, doors, and windows to ensure they are locked and secure.

6. Maintaining Records:

   • Keep detailed logs of incidents, unusual activities, or safety concerns.
   • Record security check-in and check-out times for employees or residents.
   • Report any maintenance issues or safety hazards to appropriate personnel.

7. Collaborating with Security Teams:

   • Work closely with other security staff and management to implement safety protocols.
   • Communicate any security breaches or potential threats to relevant authorities.

8. Assisting with Deliveries:

   • Monitor and manage the reception of packages or deliveries to ensure safety.
   • Escort couriers, maintenance workers, or contractors to specific locations within the building if necessary.

9. Conflict Resolution:

   • Handle minor disputes or conflicts professionally, de-escalating situations when necessary.
   • Work with residents or clients to resolve complaints while maintaining safety and security.

10. General Administrative Duties:

    • Answer phones, emails, or messages related to security concerns or requests.
    • Ensure that all building security measures are up to date and compliant with regulations.

The role requires a mix of interpersonal and problem-solving skills, as well as the ability to handle emergency situations efficiently.

• Must be at least 18 years of age
• High School diploma or general education degree (GED)
• Able to pass pre-employment drug screen and criminal background check
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Pay and Benefits

• Starting at $20.00 per hour
• Paid time off and paid holidays
• Opportunities for career growth and promotion
• Medical available
• 401K/Direct Deposit
• Skills-enhancing training

EOE/M/F/D/V

#HP