Titan Security Group is a leading privately-held provider of security services and security-related technology solutions serving the Chicagoland area – our home town. Titan Security Group is looking for an Operations Manager to join our team in Downers Grove! We are in one of the fastest growing industries, operating in a highly entrepreneurial environment, and searching for great talent.
The Operations Manager reports to the Director of Portfolio Management and is primarily responsible for supervising the day to day security operations of Titan Security. Additionally, the Operations Manager will work directly the HR department to ensure Titan Security provides “Best-In-Class service” to our clients and our staff.
Responsibilities include but are not limited to:
Education and/or Experience: High School diploma or general education degree (GED) and 2 years prior satisfactory employment as a security officer or in a customer service position. Experience in a heavy volume call center preferred.
Must be at least 21 years of age.
Certificates, Licenses, Registrations: Ability to acquire and maintain a valid Illinois PERC, including state accredited training requirements.
Language Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.
Computer Skills: Proficiency with Microsoft Office software, scheduling software a plus.
Other Qualifications: Ability to pass pre-employment drug screen and criminal background check. Must maintain a working telephone number though which we can contact you.
Physical Demands: Standard office environment.
Salary & Benefits: Compensation is between $40,000 - $50,000 based on experience, plus paid time off, medical insurance, dental insurance, paid holidays, and pension/retirement benefits. Skills-enhancing training and opportunities for career growth and promotion.